At CleanFlorida, we understand that sometimes you need time off for illness or emergencies, and we’ve made the process simple and clear. Here’s what you need to know:
For emergency time off (within two weeks of the date needed), first try to find coverage by posting in the team’s WhatsApp group. If no one can cover for you, log into MaidCentral to formally request time off, and you’ll see a reminder of past emergency leave requests. After that, notify the office via WhatsApp, but make sure to use the group chat instead of messaging individual managers.
If you’re unsure about returning the next day, please let the office know by 2:00 PM. Otherwise, we’ll assume you’re still unavailable and make arrangements to cover your shift.
For non-emergency time off, submit your request through MaidCentral with at least two weeks’ notice. Approval will depend on team capacity, so check for any "blackout days" where requests might be limited. From October to May, vacation requests are restricted to fewer than three consecutive business days due to higher demand.
We aim to honor the availability you agreed upon when hired. If there’s an open spot in your schedule and you’d like to take time off, submit the request in MaidCentral, though those slots may be filled. After your last house of the day, don’t forget to check in with your supervisor to see if any additional tasks are needed.
You can view your schedule a week in advance, and we’ll gather feedback regularly to ensure things run smoothly. If you have any questions, feel free to contact your Field Supervisor.
