Staying Safe on the Job:
A Quick Guide for Field Team Members

What to Do If You Don't Feel Safe at a Home: A Comprehensive Guide for Field Team Members

Securing the Entry:

• When you arrive at a home or office to clean, always lock the door behind you immediately. This simple step is crucial for your safety.

• Never allow anyone to enter the home or office unless they have been pre-approved. This includes vendors, repair workers, or any unexpected visitors. Make sure these individuals have been cleared by our office and the property owner before letting them in.

• If anyone unexpected arrives and claims they need access, politely inform them that they need to get authorization from the office before you can let them in.

Dealing with Uncomfortable or Unsafe Situations:

• Trust your instincts. If you ever feel uncomfortable, uneasy, or threatened for any reason, leave the property immediately.

• As soon as you are safe, contact the office to report the situation. We take your safety seriously and will guide you on the next steps.

• Avoid confrontation. Do not try to reason with anyone who makes you feel unsafe. Your priority is to remove yourself from the situation.

If You Cannot Leave:

• If, for any reason, you're unable to leave the home or office safely, go to the nearest room with a lock—the bathroom is usually a good option.

• Once you're inside, lock the door and keep yourself secure.

• Call the office or dial 911 immediately. Let them know your exact location and what is happening. Help will be dispatched quickly to ensure your safety.

In Case of Hostile Pets or Other Threats:

• If there is an aggressive pet on the premises and you feel unsafe, leave the home. Do not attempt to engage or calm the animal on your own.

• Contact the office immediately to report the situation, and we will reschedule the cleaning.

Reporting and Documentation:

• Anytime you experience an unsafe or uncomfortable situation, it is important to report it to the office as soon as possible.

• We may need to document the incident and take further action to ensure your future safety and prevent similar situations.

General Safety Reminders:

• Always let someone know where you are. Keep in touch with the office at regular intervals, especially if you’re visiting a new location or working in a remote area.

• Ensure your phone is charged and you have access to emergency numbers (our office and 911) at all times.

• In situations involving harassment or illegal activity, it’s essential to remove yourself from the situation and report the incident immediately.

Remember: Your Safety Comes First

• Your safety is our top priority. Never feel obligated to stay in a situation that makes you feel unsafe or uncomfortable. Your wellbeing matters more than completing the job.

• If you're ever in doubt, don't hesitate to leave the location and seek assistance. We are here to support you and ensure your work environment is as safe as possible.

• Follow these guidelines carefully to keep yourself secure while on the job.